Customer Service Executive applicants have rated the interview process at Serco Group with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 67.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Executive roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Serco Group overall takes an average of 19 days.
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 2 days. I interviewed at Serco Group (Pune) in Dec 2015
Interview
First round : aptitude test with English vocabulary skill and essay writing.
Easy round just get serious for essay because they checks it line by line.
Second round : hr interview.
Needs a fluent english.
Third round : operational hr round.
I applied through a recruiter. The process took 3 days. I interviewed at Serco Group (Mumbai) in Feb 2016
Interview
Was simple and Fast. The HR was patient and nice. I did not wait for a long time. There was a HR round, aptitude round, typing test.The whole procedure got over in a day and the result was informed to my recruiter that i was selected
I applied online. I interviewed at Serco Group (Birmingham, England) in Oct 2015
Interview
Appalling - no feedback, the panel were not interested. It felt like they were going through the motions - almost like the job had already been filled...
As it turned out, I found out that they had already offered the position to an internal candidate prior to my interview - what a waste of time