Serco Group interviews FAQs
- Customer Service Agent applicants have rated the interview process at Serco Group with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67.4% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Agent roles take an average of 5 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Serco Group overall takes an average of 19 days.
- Common stages of the interview process at Serco Group as a Customer Service Agent according to 1 Glassdoor interviews include:
Background check: 20%
One on one interview: 20%
Skills test: 20%
IQ intelligence test: 20%
Presentation: 20%
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