Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Sertec

      Is this your company?

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Sertec reviews | Sertec jobs | Sertec salaries | Sertec benefits
      Sertec interviewsSertec Customer Service Representative interviewsSertec interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Service Representative Interview

      Aug 4, 2013
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through other source. The process took 3 weeks. I interviewed at Sertec in Jul 2013

      Interview

      You first have to call a job hotline where you will answer questions on an automated system. Based on your answers you will receive a phone call from one of the managers asking you to come in for testing. The test is basically a grammar and problem solving test. The test is timed. If you pass this test they will call you in for a face to face interview with HR. You will also listen to a phone call and take notes based on what you heard. You also take a typing test. After the final interview, I got a phone call about a week later letting me know I got the job.

      Interview questions [1]

      Question 1

      What are some things about yourself that you need to work on or improve?
      Answer question

      Other Customer Service Representative Interview Reviews for Sertec

      Customer Service Representative Interview

      Jul 19, 2023
      Anonymous employee
      Atlanta, GA
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Sertec (Atlanta, GA) in Jul 2019

      Interview

      I had an in-person interview, I waited about 1 week, and then was hired by phone call. I was asked basic and simple questions. The hiring manager was easy to talk to and the interview was not very difficult.

      Interview questions [1]

      Question 1

      Name a challenging situation you've been in and how did you managed to successfully complete it.
      Answer question

      Customer Service Representative Interview

      Jun 25, 2021
      Anonymous employee
      Atlanta, GA
      Accepted offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at Sertec (Atlanta, GA) in Feb 2019

      Interview

      Short yet testing was a bit difficult she hired me on the spot tho pay is very low for what u do. Def did Ed Ed Ed did ddggg gggg fffgg fffg fffggc fffg

      Interview questions [1]

      Question 1

      Why are u an asset to our company
      Answer question

      CSR Interview

      Nov 19, 2017
      Anonymous employee
      Atlanta, GA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Sertec (Atlanta, GA)

      Interview

      You initially do a phone interview asking about previous work experience, confirmation email , and then an email or phone call requesting a date and time for a face to face interview

      Interview questions [1]

      Question 1

      What experience do you have previously that would be useful in the position applying for
      Answer question

      Sertec interviews FAQs

      • Customer Service Representative applicants have rated the interview process at Sertec with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 43% positive. To compare, the company-average is 50% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Representative roles take an average of 8 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at Sertec overall takes an average of 9 days.
      • Common stages of the interview process at Sertec as a Customer Service Representative according to 7 Glassdoor interviews include:

        One on one interview:  19%

        Drug test:  15%

        Skills test:  15%

        Background check:  12%

        Phone interview:  12%

        IQ intelligence test:  12%

        Presentation:  8%

        Personality test:  4%

        Other:  4%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(29) ;
        2. Intake Specialist(15) ;
        3. Asesor Telefónico(7) ;
        4. Customer Service Representative (CSR)(5) ;
        5. Call Center Agent(2) ;
        6. Customer Care Agent(2) ;
        7. Customer Support(2) ;
        8. Programador(2) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Jobs at Sertec

      11 jobs in United States
      Ejecutivo telefónico (Lunes a viernes)
      Mexico
      ·
      MX$10K - MX$16K /mo
      (Employer provided)
      View job
      Ejecutivo telefónico (sin experiencia)
      Mexico
      ·
      MX$10K - MX$16K /mo
      (Employer provided)
      View job
      Asesor domiciliario en CDMX zona SUR
      Ciudad de México
      ·
      MX$20K - MX$20K /mo
      (Employer provided)
      View job
      Gestor de cobranza telefónica
      Mexico
      ·
      MX$10K - MX$16K /mo
      (Employer provided)
      View job
      Visitador Domiciliario en Celaya
      Mexico
      ·
      MX$15K - MX$15K /mo
      (Employer provided)
      View job
      View all Customer Service Representative Jobs