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      Sertifi

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      Sertifi interviewsSertifi Customer Success – Implementation Manager interviewsSertifi interview
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      Customer Success – Implementation Manager Interview

      Mar 20, 2018
      Anonymous Interview Candidate
      Chicago, IL
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Sertifi (Chicago, IL) in Feb 2018

      Interview

      Applied for the job and got a request for a phone screen request almost 1 month later. Gave them times I was free and didn't hear back for a whole week. Received a time and date to do the phone screen. Didn't feel like the recruiter new much about the industry of Success. She was confused and I got the feeling she was learning more from me than I feel was a fair use of my time. I think she is better suited to just work under the HR part of this companies business and stay out of recruiting. If I had to guess a lot of good people get passed by the lack of knowledge this gatekeeper holds. They would be better off having their hiring manager work with a staffing company than using her.

      Interview questions [1]

      Question 1

      Tell me about your role?
      Answer question
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      Sertifi response
      8y
      Thank you for taking the time to provide feedback on your interview experience with Sertifi. Creating a positive candidate experience is a top priority for us, and we're sorry our efforts did not meet your expectations. We are intentional with our hiring and it is very much a collaborative effort to bring on the best people for our teams. As our company continues to grow, we will continue to improve our interview process.

      Sertifi interviews FAQs

      • Candidates applying for Customer Success – Implementation Manager roles take an average of 30 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Sertifi overall takes an average of 21 days.
      • Common stages of the interview process at Sertifi as a Customer Success – Implementation Manager according to 1 Glassdoor interviews include:

        Phone interview:  100%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(3) ;
        2. Customer Support(3) ;
        3. BDR(2) ;
        4. Business Development Representative (BDR)(2) ;
        5. Sales Development Representative(2) ;
        6. Support Specialist II(2) .


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