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      Customer Onboarding Specialist Interview

      Dec 14, 2019
      Anonymous Interview Candidate
      Chicago, IL
      No offer
      Neutral experience
      Easy interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Sertifi (Chicago, IL) in Dec 2019

      Interview

      First, I had a phone call with someone from HR, then I had to schedule another call with the director of customer success. THEN, I was brought in for a 2.5 hour interview, where I spoke with three different people (director of customer success again and two customer success managers). Took a week of deliberation and was flat out denied with zero explanation or reasons for denial.

      Interview questions [1]

      Question 1

      What is your ideal training environment?
      Answer question
      avatar
      Sertifi response
      6y
      Thank you for leaving a review of your experience. Sertifi engages in a thorough recruiting process which includes phone screens, and an onsite interview with both managers and peers. We are lucky to consider many qualified candidates for each role, and we try to give helpful feedback to candidates when possible. We will consider your feedback as we continue to develop our overall candidate experience. Thanks for your interest in Sertifi and best wishes in your career.

      Sertifi interviews FAQs

      • Candidates applying for Customer Onboarding Specialist roles take an average of 21 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Sertifi overall takes an average of 21 days.
      • Common stages of the interview process at Sertifi as a Customer Onboarding Specialist according to 1 Glassdoor interviews include:

        One on one interview:  50%

        Phone interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(3) ;
        2. Customer Support(3) ;
        3. BDR(2) ;
        4. Business Development Representative (BDR)(2) ;
        5. Sales Development Representative(2) ;
        6. Support Specialist II(2) .


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