Business Analyst applicants have rated the interview process at ServiceNow with 3.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 51.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Business Analyst roles take an average of 41 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at ServiceNow overall takes an average of 28 days.
Common stages of the interview process at ServiceNow as a Business Analyst according to 8 Glassdoor interviews include:
Phone interview: 30%
One on one interview: 30%
Skills test: 13%
Group panel interview: 9%
Background check: 9%
Drug test: 4%
Personality test: 4%
Here are the most commonly searched roles for interview reports -
I applied through a staffing agency. I interviewed at ServiceNow (Santa Clara, CA)
Interview
Phone interview - General concepts and previous experience details,
followed by and Face to face interview - detailed analytical intewrview by panel to judge the candidates ability
There would be another general interview.
Interview questions [1]
Question 1
Practical oriented questions.
Mostly related with business function
Strong in SQL
Analysis
Customer focus
I applied through a recruiter. I interviewed at ServiceNow (Orlando, FL)
Interview
I got through the 2/3 rounds of interview. They wanted to Schedule the 3rd HR interview the day after the 2nd which was physically impossible. I asked to reschedule for the day after and they never got back to me.
I applied online. I interviewed at ServiceNow (Norwich, England) in Jan 2025
Interview
One hour phone call interview and strenght base interview online. It was two stages of interview before making decision. It took over a month to provide feedback on the outcome.
I applied through an employee referral. The process took 6 weeks. I interviewed at ServiceNow in May 2024
Interview
The interview process was quite unusual. It spanned six weeks with poor communication from HR throughout. The HR team seemed unaware of the specifics of each interview round. Given this experience, I wouldn't consider applying there again.
Interview questions [1]
Question 1
SQL Related
Statistics
Case Studies
Presentation Round