I applied online. I interviewed at ServiceRocket in Oct 2025
Interview
recruiter then hiring manager and docker team. I received strong feedback and supposed to be scheduled for the last round with docker team. But the recruiter completely ghosted me even though I followed up frequently
I applied online. The process took 2 weeks. I interviewed at ServiceRocket (Kuala Lumpur)
Interview
Start woth phone interview then techincal challenge if you pass, you will have technical interview. After you pass the technical interview, depends on what product will be supporting you will have client interview.
Technical Support Engineer applicants have rated the interview process at ServiceRocket with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 71% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support Engineer roles take an average of 15 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at ServiceRocket overall takes an average of 21 days.
Common stages of the interview process at ServiceRocket as a Technical Support Engineer according to 2 Glassdoor interviews include:
One on one interview: 25%
Background check: 25%
Skills test: 25%
Phone interview: 25%
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