I applied online. I interviewed at ServiceRocket in May 2021
Interview
4 levels of interviews. First was a interview with recruiter, very straightforward. Second was an interview with two members of the team, going over resume details and behavioral questions. Third interview is a technical assessment regarding general IT and Linux questions. Fourth interview is a technical presentation to gauge presenting skills.
Interview questions [1]
Question 1
If a client cannot log into their account, what are some troubleshooting processes can you use?
I applied online. The process took 1 week. I interviewed at ServiceRocket (London, England) in Jul 2023
Interview
They mainly review technical skills such programming skills. They also evaluate soft skills such as communication,
management skills. The interview process does not include several stages and therefore the turnaround time is not alot.
Technical Consultant applicants have rated the interview process at ServiceRocket with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 71% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Consultant roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at ServiceRocket overall takes an average of 21 days.
Common stages of the interview process at ServiceRocket as a Technical Consultant according to 2 Glassdoor interviews include:
Phone interview: 29%
Skills test: 14%
Personality test: 14%
Group panel interview: 14%
Presentation: 14%
Background check: 14%
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