The interview was smooth. Three rounds of interview, and was interviewed by HR line manager and head of department. Three rounds of interview, and was interviewed by HR line manager and head of department
I applied online. The process took 4 weeks. I interviewed at ServiceRocket in Jun 2025
Interview
The first interview with the recruiter had behavioral questions and bit of technical questions. The next round was a technical assessment. After that there was an interview with the manager were they asked more behavioral and technical questions.
It was a very nice experience overall, everyone was super friendly and there was no pressure overall.
Interview questions [1]
Question 1
What would you do if a customer is angry?
How would you replicate an environment?
I applied through a recruiter. I interviewed at ServiceRocket (Kuala Lumpur) in May 2018
Interview
too technical and no flexibility on answering the questions, interviewer seems to be really strict and no room for on the job learning. the recruiter didnt prepare you with the questions prior before the interview takes place
Application Support Engineer applicants have rated the interview process at ServiceRocket with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 71% positive. This is according to Glassdoor user ratings.
Candidates applying for Application Support Engineer roles take an average of 16 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at ServiceRocket overall takes an average of 21 days.
Common stages of the interview process at ServiceRocket as a Application Support Engineer according to 4 Glassdoor interviews include:
Skills test: 22%
Group panel interview: 22%
Other: 11%
IQ intelligence test: 11%
Presentation: 11%
Background check: 11%
One on one interview: 11%
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