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      Customer Support Representative Interview

      Mar 8, 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Shadow in Nov 2022

      Interview

      L'entretien s'est fait en quatre étapes : - chargé de recrutement (talent acquisition specialist) - responsable support + chef d'équipe (production manager + team leader) - directeur du support (CSO) - Responsable de recrutement (talent acquisition manager) Tout au long du processus de recrutement, j'ai été extrêmement bien accompagné par Cédric, le chargé de recrutement qui s'est assuré du bon déroulement de l'ensemble du processus en question. A vrai dire, c'était de loin le processus de recrutement le plus humain et le plus qualitatif qu'il m'ait été donné de vivre tout au long de ma carrière. Ça a été une expérience extrêmement rafraîchissante et ça m'a donné une superbe impression de l'entreprise dès le départ. Une boîte qui met le paquet comme ca, ça fait plaisir à voir.

      Interview questions [1]

      Question 1

      Questions classiques + quelques questions techniques (technicité du produit) et test en live du niveau d'anglais de l'employé.
      Answer question
      1

      Shadow interviews FAQs

      • Here are the most commonly searched roles for interview reports -

        1. Chef de projet marketing(3) ;
        2. Customer Success Specialist(3) ;
        3. Customer Support(3) ;
        4. Community Manager(2) ;
        5. Customer Service Specialist(2) ;
        6. Développeur(2) ;
        7. Software Engineer(2) ;
        8. Stagiaire(2) ;
        9. Technicien Support(2) .


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