I applied online. The process took 2 weeks. I interviewed at Shake Shack (Garden City, NY) in Dec 2014
Interview
You apply online and they email you to ask you to come in for an interview. Typically you meet with the Assistant General Manager first, and if they like you then you interview with the General Manager. From time to time, you will interview with the Area Director after the General Manager.
Interview questions [1]
Question 1
Be prepared to discuss in depth you ability to handle guest issues, and know exactly how to create Raves. Hint- Read Danny Meyer's book.
I applied online. The process took 3 weeks. I interviewed at Shake Shack in Oct 2022
Interview
The interview process was efficient and went well for the most part. All the team members that I interacted with communicated clearly and was very flexible when working with my needs.
Interview questions [1]
Question 1
What leadership style do you possess? How will you lead your team?
I applied through a recruiter. The process took 2 weeks. I interviewed at Shake Shack (Phila, PA) in Jun 2017
Interview
It was one of the most thoughtful and insiteful conversations I have ever had. THe person conducting the interview was gracious and caring. Felt more like lunch with a friend than an interview. It really made me feel welcome and I wasn't even part of the team yet.
Interview questions [1]
Question 1
An example of a time that I went above and beyond with my hospitality.
Restaurant Manager applicants have rated the interview process at Shake Shack with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 66.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Restaurant Manager roles take an average of 24 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Shake Shack overall takes an average of 13 days.
Common stages of the interview process at Shake Shack as a Restaurant Manager according to 4 Glassdoor interviews include:
One on one interview: 27%
Skills test: 20%
Background check: 13%
Phone interview: 13%
Group panel interview: 7%
Personality test: 7%
Drug test: 7%
IQ intelligence test: 7%
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