I applied online. The process took 3 days. I interviewed at Shell (Manila, Manila) in Nov 2021
Interview
The first stage of the interview would be a phone call interview. You will be interviewed by an HR representative. The questions are mostly about yourself and why you chose/decided to apply for the specific job.
2
Other Customer Success Specialist Interview Reviews for Shell
I applied online. The process took 1 day. I interviewed at Shell (Cyberjaya) in Jul 2024
Interview
It started of with describing yourself. Then, questions regarding work scenarios were asked, relating to your previous employment. After all the questions were asked, they ask if you have any questions for them.
Interview questions [1]
Question 1
Describe a time when you had to skip levels to bring up an issue.
I applied through an employee referral. I interviewed at Shell
Interview
Interview process was simple and relaxed. Was online during the pandemic. Almost 1 month timeline from interview to start date. Offer comes usually after 1-2 weeks and then need to submit employment requirements in order to proceed.
Interview questions [1]
Question 1
Tell me about yourself, Situational questions based on strengths and weaknesses, use SMART objectives
I applied online. I interviewed at Shell (Cyberjaya) in Jul 2023
Interview
- call interview - face to-face interview ( final assessment) I have to agree, the HR team is straightforward to communicate with. They always respond promptly and are helpful whenever I have questions or concerns. It's nice to have such a supportive team to work with.
Interview questions [1]
Question 1
- what is your interest - tell me when you have to change your opinion - tell me when you were working in a team - how many invoices do you do
Customer Success Specialist applicants have rated the interview process at Shell with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 43% positive. To compare, the company-average is 68% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Specialist roles take an average of 11 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at Shell overall takes an average of 35 days.
Common stages of the interview process at Shell as a Customer Success Specialist according to 7 Glassdoor interviews include:
Phone interview: 25%
Presentation: 20%
Skills test: 15%
Drug test: 10%
One on one interview: 10%
Group panel interview: 10%
IQ intelligence test: 5%
Other: 5%
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