Is it hard to get hired as a Front Desk Agent at Sheraton?

Front Desk Agent applicants have rated the interview process at Sheraton with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 76% positive. To compare, the company-average is 74.5% positive. This is according to Glassdoor user ratings.

How long does it take to get hired as a Front Desk Agent at Sheraton?

Candidates applying for Front Desk Agent roles take an average of 11 days to get hired, when considering 38 user submitted interviews for this role. To compare, the hiring process at Sheraton overall takes an average of 12 days.

Where can I find Sheraton interview experiences by job title?

Front Desk Agent (138) ; Front Desk Receptionist (52) ; Guest Service Agent (51) ; Server (38) ; Housekeeper (35) ; Banquet Server (31) ; Bartender (30) ; Server/Waiter (24) ; Sales Manager (21) ; Front Office Supervisor (17) ; Waitress (17) ; Housekeeping Supervisor (16) ; Intern (16) ; Manager (14) ; Recepcionista (14)

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Sheraton

Part of Marriott International

Sheraton Front Desk Agent interview questions

based on 41 ratings - Updated Feb 4, 2026

Average interview difficulty

Very positive interview experience

How others got an interview

72%
Applied online
Applied online
11%
In Person
In Person
8%
Employee Referral
Employee Referral
6%
Other
Other
3%
Campus Recruiting
Campus Recruiting

Interview search

41 interviews

Front Desk Agent Interview

Feb 7, 2016

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied through an employee referral. The process took 5 days. I interviewed at Sheraton (Richmond Hill, ON)

Interview

I had to go through a phone interview. Once you pass it, they will ask you to come in for a one on one interview with the HR department and the department manager [wherever you're applying to]. If you pass again, you would have to go through the last interview which is the General Manager.

Interview questions [1]

Question 1

Why are you a good fit for the company?

Answer question

Front Desk Agent Interview

Oct 13, 2015

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I applied online. The process took 2 days. I interviewed at Sheraton (San Diego, CA) in Jun 2014

Interview

Over the phone interview followed by another over the phone interview, Asked about prior experience. Behavioral questions to see how you would deal with specific situations should they arise when dealing with upset hotels guests or any issue

Interview questions [1]

Question 1

Prior Experience

1 Answer

Front Desk Agent Interview

Aug 24, 2015

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I applied online. The process took 1 day. I interviewed at Sheraton (Houston, TX) in May 2013

Interview

Easy. What they are looking for is your have great customer service concept. First interview is with HR. Second is with Front Desk manager. Last one is with the general manager.

Interview questions [1]

Question 1

what are you going to do when a guest is upset?

Answer question

Viewing 31 - 35 of 41 Interviews

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Sheraton Front Desk Agent interview questions

Average interview difficulty

Very positive interview experience

How others got an interview

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