I applied through other source. The process took 3 weeks. I interviewed at Sheraton (Seattle, WA)
Interview
Sent my resume in and received a call to come in for an introductory interview. Met with two managers for a total of 45 minutes and had very casual conversation about why I wanted the job and how my past experiences would contribute to skills needed for the position.
Received a call back to do a behavioral interview the following week. Met with two managers again in a more formal, private setting and was asked a series of questions about how I would handle certain situations and "Name a time when…". Interview lasted an hour. At the end of the interview, I was told that I would receive another call regarding a third interview that would be a group interview. Still waiting to hear back after interviewing a week and a half ago. Not sure how long interviewing process goes.
Interview questions [1]
Question 1
Name a time where you had to deal with an unhappy customer and what steps you took to handle the situation.
Interview process included behavioral situations, discussing past work experience, and self contributions to previous employers. It was a very calm process if you come prepared. The interview attire was a healthy mix of business casual.
Interview questions [1]
Question 1
What was one thing you did that management at your previous employment thought was impressive
Easy, steady, responsive. It was an easy process and the hiring manager was good. The interview process was like any typical one and informational. Everyone I spoke to was nice and friendly.
I applied through college or university. The process took 4 days. I interviewed at Sheraton (Kuta, Bali)
Interview
Internship interview was awesome and fun with the hotel's HR and Front Office Department . Everything is nice and all the staff was really helpful during the interview. Really recommend if you want to have an internship at the island of gods
Interview questions [1]
Question 1
How do you handling with customer dissatisfied with hotel service
Front Desk Agent applicants have rated the interview process at Sheraton with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 76% positive. To compare, the company-average is 74.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Front Desk Agent roles take an average of 11 days to get hired, when considering 38 user submitted interviews for this role. To compare, the hiring process at Sheraton overall takes an average of 12 days.
Common stages of the interview process at Sheraton as a Front Desk Agent according to 38 Glassdoor interviews include:
One on one interview: 28%
Drug test: 18%
Background check: 14%
Phone interview: 13%
Skills test: 10%
Presentation: 7%
Personality test: 5%
Group panel interview: 3%
IQ intelligence test: 1%
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