Is it hard to get hired as a Guest Service Agent at Sheraton?

Guest Service Agent applicants have rated the interview process at Sheraton with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 74.5% positive. This is according to Glassdoor user ratings.

How long does it take to get hired as a Guest Service Agent at Sheraton?

Candidates applying for Guest Service Agent roles take an average of 8 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Sheraton overall takes an average of 12 days.

Where can I find Sheraton interview experiences by job title?

Front Desk Agent (138) ; Front Desk Receptionist (52) ; Guest Service Agent (51) ; Server (38) ; Housekeeper (35) ; Banquet Server (31) ; Bartender (30) ; Server/Waiter (24) ; Sales Manager (21) ; Front Office Supervisor (17) ; Waitress (17) ; Housekeeping Supervisor (16) ; Intern (16) ; Manager (14) ; Recepcionista (14)

Sheraton Guest Service Agent Interview Questions

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Sheraton

Part of Marriott International

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Jobs at Sheraton

46 jobs in United States

Front Office Supervisor - Sheraton

Night Auditor - Sheraton

Night Auditor/Front Desk Clerk

Sheraton interviews FAQs

Sheraton interviews Sheraton Guest Service Agent interviews Sheraton interview

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Sheraton interviews FAQs

Guest Service Agent applicants have rated the interview process at Sheraton with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 74.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Guest Service Agent roles take an average of 8 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Sheraton overall takes an average of 12 days.
Common stages of the interview process at Sheraton as a Guest Service Agent according to 5 Glassdoor interviews include:
Drug test: 25%
One on one interview: 25%
Background check: 19%
Skills test: 13%
Personality test: 6%
Phone interview: 6%
IQ intelligence test: 6%
Here are the most commonly searched roles for interview reports -
Front Desk Agent(138) ;
Front Desk Receptionist(52) ;
Guest Service Agent(51) ;
Server(38) ;
Housekeeper(35) ;
Banquet Server(31) ;
Bartender(30) ;
Server/Waiter(24) ;
Sales Manager(21) ;
Front Office Supervisor(17) ;
Waitress(17) ;
Housekeeping Supervisor(16) ;
Intern(16) ;
Manager(14) ;
Recepcionista(14) .

Guest Service Agent Interview

Apr 19, 2015

Anonymous employee

Orlando, FL

Accepted offer

Negative experience

Average interview

Application

I applied in-person. The process took 1 day. I interviewed at Sheraton (Orlando, FL) in Aug 2011

Interview

it was Hard questions like if you were running for president of the united states of america and for france too all at the same time. Manager expected a high iq for such little pay. Pay more expect more.

Interview questions [1]

Question 1

How would help a customer like our rooms in our property.

Answer question

Other Guest Service Agent Interview Reviews for Sheraton

Guest Service Agent Interview

Nov 22, 2025

Anonymous employee

Sydney, NS

Accepted offer

Neutral experience

Difficult interview

Application

I applied through other source. The process took 4 weeks. I interviewed at Sheraton (Sydney, NS) in Feb 2025

Interview

Primera entrevista para conocer al candidato y segunda sobre experiencia laboral. Esta tuvo una duración de alrededor de 1:30 y fue muy detallada. Las preguntas se basaban en ejemplos reales y resultados.

Interview questions [1]

Question 1

Objetivos, aspiraciones, ejemplos de liderazgo y trabajo en equipo.

Answer question

Guest Service Agent Interview

Jul 9, 2021

Anonymous employee

Tsim Sha Tsui, Kowloon City

Accepted offer

Positive experience

Average interview

Guest Service Agent Interview

Aug 11, 2019

Anonymous employee

Ottawa, ON

Accepted offer

Neutral experience

Easy interview

Application

I applied online. The process took 1 day. I interviewed at Sheraton (Tsim Sha Tsui, Kowloon City) in Jul 2021

Interview

File in the application form and have an interview with the human resource person in charge and the director of the department. Will be in contact within one week time.

Interview questions [1]

Question 1

What are your strengths and weaknesses?

Answer question

Application

I applied through other source. The process took 1 day. I interviewed at Sheraton (Ottawa, ON) in Jul 2019

Interview

Quick. The walk to the office the hallway and staircase looked terrible. Tiles were old and stairs rusted and in bad shape. Only 1 small elevator, walks with lots of marks, dirty looking.

Interview questions [1]

Question 1

Tell me about yourself?

1 Answer

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Careers

Jobs at Sheraton

46 jobs in United States

Front Office Supervisor - Sheraton

Night Auditor - Sheraton

Night Auditor/Front Desk Clerk

View all Guest Service Agent Jobs