Is it hard to get hired as a Guest Service Agent at Sheraton?

Guest Service Agent applicants have rated the interview process at Sheraton with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 74.5% positive. This is according to Glassdoor user ratings.

How long does it take to get hired as a Guest Service Agent at Sheraton?

Candidates applying for Guest Service Agent roles take an average of 8 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Sheraton overall takes an average of 12 days.

Where can I find Sheraton interview experiences by job title?

Front Desk Agent (138) ; Front Desk Receptionist (52) ; Guest Service Agent (51) ; Server (38) ; Housekeeper (35) ; Banquet Server (31) ; Bartender (30) ; Server/Waiter (24) ; Sales Manager (21) ; Front Office Supervisor (17) ; Waitress (17) ; Housekeeping Supervisor (16) ; Intern (16) ; Manager (14) ; Recepcionista (14)

Sheraton Guest Service Agent Interview Questions

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Sheraton

Part of Marriott International

Interviews

Guest Service Agent Interview

Jun 21, 2015

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I applied online. The process took 4 weeks. I interviewed at Sheraton in Jun 2015

Interview

Very brief interviews. Maybe 15 mins tops. Which is fine if you do not mind making the numerous trips. The interview process requires 4 or 5 interviews where you meet with all managers and supervisors before you are able to accept a position. For example, if you meet Sue on Friday, if she likes you she will then schedule an interview for you on Monday with her supervisor. and so on.... until you have met all...

Interview questions [3]

Question 1

Tell me about a time where you had to help a customer who was upset?

Answer question

Question 2

What do you know about the company / your job description?

Answer question

Question 3

Why did you chose to work in hospitality?

Answer question

Other Guest Service Agent Interview Reviews for Sheraton

Guest Service Agent Interview

Nov 22, 2025

Anonymous employee

Accepted offer

Neutral experience

Difficult interview

Application

I applied through other source. The process took 4 weeks. I interviewed at Sheraton (Sydney, NS) in Feb 2025

Interview

Primera entrevista para conocer al candidato y segunda sobre experiencia laboral. Esta tuvo una duración de alrededor de 1:30 y fue muy detallada. Las preguntas se basaban en ejemplos reales y resultados.

Interview questions [1]

Question 1

Objetivos, aspiraciones, ejemplos de liderazgo y trabajo en equipo.

Answer question

Guest Service Agent Interview

Jul 9, 2021

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied online. The process took 1 day. I interviewed at Sheraton (Tsim Sha Tsui, Kowloon City) in Jul 2021

Interview

File in the application form and have an interview with the human resource person in charge and the director of the department. Will be in contact within one week time.

Interview questions [1]

Question 1

What are your strengths and weaknesses?

Answer question

Guest Service Agent Interview

Aug 11, 2019

Anonymous employee

Accepted offer

Neutral experience

Easy interview

Application

I applied through other source. The process took 1 day. I interviewed at Sheraton (Ottawa, ON) in Jul 2019

Interview

Quick. The walk to the office the hallway and staircase looked terrible. Tiles were old and stairs rusted and in bad shape. Only 1 small elevator, walks with lots of marks, dirty looking.

Interview questions [1]

Question 1

Tell me about yourself?

1 Answer

Jobs at Sheraton

Hotel Front Desk Agent

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Guest Service Agent Interview

Jun 21, 2015

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I applied online. The process took 4 weeks. I interviewed at Sheraton in Jun 2015

Interview

Interview questions [3]

Question 1

Tell me about a time where you had to help a customer who was upset?

Answer question

Question 2

What do you know about the company / your job description?

Answer question

Question 3

Why did you chose to work in hospitality?

Answer question

Other Guest Service Agent Interview Reviews for Sheraton

Guest Service Agent Interview

Nov 22, 2025

Anonymous employee

Accepted offer

Neutral experience

Difficult interview

Application

I applied through other source. The process took 4 weeks. I interviewed at Sheraton (Sydney, NS) in Feb 2025

Interview

Interview questions [1]

Question 1

Objetivos, aspiraciones, ejemplos de liderazgo y trabajo en equipo.

Answer question

Guest Service Agent Interview

Jul 9, 2021

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied online. The process took 1 day. I interviewed at Sheraton (Tsim Sha Tsui, Kowloon City) in Jul 2021

Interview

File in the application form and have an interview with the human resource person in charge and the director of the department. Will be in contact within one week time.

Interview questions [1]

Question 1

What are your strengths and weaknesses?

Answer question

Guest Service Agent Interview

Aug 11, 2019

Anonymous employee

Accepted offer

Neutral experience

Easy interview

Application

I applied through other source. The process took 1 day. I interviewed at Sheraton (Ottawa, ON) in Jul 2019

Interview

Quick. The walk to the office the hallway and staircase looked terrible. Tiles were old and stairs rusted and in bad shape. Only 1 small elevator, walks with lots of marks, dirty looking.

Interview questions [1]

Question 1

Tell me about yourself?

1 Answer

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