Customer Support applicants have rated the interview process at ShipStation with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 36.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support roles take an average of 29 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at ShipStation overall takes an average of 16 days.
Common stages of the interview process at ShipStation as a Customer Support according to 3 Glassdoor interviews include:
Phone interview: 23%
Group panel interview: 23%
One on one interview: 15%
Background check: 15%
IQ intelligence test: 8%
Skills test: 8%
Personality test: 8%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 5 days. I interviewed at ShipStation
Interview
Fun interview and got the job. Cant really be upset about that. Not sure how new process goes though. It could be different at this point due to changes in office
I applied online. The process took 3 weeks. I interviewed at ShipStation (Austin, TX)
Interview
The interview process involves a series of interviews with different managers or teams. I felt like the process moved quickly. Everyone was very pleasant to meet with. The interview process, in total, took about 3 weeks, from first interview to offer.
Interview questions [1]
Question 1
Tell us about a time you had to turn a bad experience with a customer into a positive experience.
I applied online. The process took 2 months. I interviewed at ShipStation (Los Angeles, CA) in Jan 2015
Interview
Quick, non personable. They were very interested if I ever applied with their competitors. Had to do a survey that took 3 hours at an offsite location then 3 phone interviews and finally an in person.