Customer Success Advisor applicants have rated the interview process at ShippingEasy with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 58.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Advisor roles take an average of 11 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at ShippingEasy overall takes an average of 11 days.
Common stages of the interview process at ShippingEasy as a Customer Success Advisor according to 2 Glassdoor interviews include:
One on one interview: 50%
Phone interview: 50%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at ShippingEasy (Austin, TX) in Jan 2018
Interview
Received a phone call from a very hyper guy, hard to understand but got an in person interview. Went to the in person interview, some lady asked me 3 questions and then had me sit with the team lead. The team lead was very nice. Spent a good 45 minutes just with the team lead while she “worked.” Wasted almost an hour and half at the place for them to not offer the job. I see they are hiring for the same position two weeks later 🤔
I applied online. The process took 1 week. I interviewed at ShippingEasy (Austin, TX) in May 2019
Interview
phone interview with manager and in person interview with manager and a team member with shadowing after words, they are looking for a personality that meshes with your team and management. This is not necessarily a skills based interview.
Interview questions [1]
Question 1
Tell me about your best customer service experience