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      Shipt

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      Customer Service Representative Interview

      May 23, 2025
      Anonymous Interview Candidate
      Houston, TX
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at Shipt (Houston, TX)

      Interview

      It was okay, i liked it enjoyable and nice and all, all in one . It was fairly easy too and not too bad, I passed easily and wowed everyone , they all liked me and offered on the spot

      Interview questions [1]

      Question 1

      they literally just asked me to describe yourself
      Answer question

      Other Customer Service Representative Interview Reviews for Shipt

      Customer Service Representative Interview

      May 12, 2023
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Shipt

      Interview

      Easy and on time interview. Expectations communicated up front and easy questions to understand if i was a correct fit for the job. Easy process of virtual log on to the account as well

      Interview questions [1]

      Question 1

      Tell me about a difficult time in your career
      Answer question

      Customer Service Representative Interview

      Feb 27, 2021
      Anonymous Interview Candidate
      Birmingham, AL
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Shipt (Birmingham, AL) in Sep 2020

      Interview

      Multistep process that starts with a remote interview that you record answers to questions. If you pass that they interview you in person. The interview was a basic interview with multiple people asking questions, I had 2 people in my meeting. They asked the typical interview questions, but mostly just talked about how great a place to work Shipt was. I think they talked more about their jobs then they asked me questions, lol.

      Interview questions [2]

      Question 1

      If we were to call (name of reference) what would they say about you?
      Answer question

      Question 2

      How do you feel about making decisions on customer service and problem solving issues on your own?
      Answer question

      Shipt interviews FAQs

      • Customer Service Representative applicants have rated the interview process at Shipt with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 48.5% positive. This is according to Glassdoor user ratings.
      • Common stages of the interview process at Shipt as a Customer Service Representative according to 4 Glassdoor interviews include:

        Phone interview:  29%

        One on one interview:  29%

        Group panel interview:  14%

        Presentation:  14%

        Background check:  14%

      • Here are the most commonly searched roles for interview reports -

        1. Personal Shopper(739) ;
        2. Independent Contractor(75) ;
        3. Full Service Shopper(68) ;
        4. Communications Specialist(56) ;
        5. In Store Shopper(49) ;
        6. Independent Contractor Shopper(33) ;
        7. Delivery Driver(31) ;
        8. Driver(30) ;
        9. Customer Service Representative(25) ;
        10. Software Engineer(18) ;
        11. Experience Team Member(17) ;
        12. Shipt Personal Shopper(17) ;
        13. Business Owner and Current Shipt Shopper Part Time(14) ;
        14. Store Shopper(14) ;
        15. Senior Software Engineer(11) .


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      Jobs at Shipt

      591 jobs in United States
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