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      Customer Success Guru Interview

      Aug 4, 2019
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Shopify in Aug 2019

      Interview

      I actually went through the process twice. The first time I was able to schedule a video call with a recruiter. Did not make it past that call. The second time, I was given a fake merchant email to reply to in order to see my ability to reply to emails as a potential Guru. As soon as I passed that, I was able to choose interview call times with a recruiter. The thing is, my recruiter canceled my interview an hour before my interview. Two days later, they sent me a rescheduling link and I was able to reschedule my interview for a different day. I ended up getting the same recruiter as last time which sucked. I really would have preferred to have interviewed with my original recruiter, or a different one.

      Interview questions [1]

      Question 1

      Pick a point in your life and tell me about the experiences you went through to become who you are today.
      Answer question
      1

      Other Customer Success Guru Interview Reviews for Shopify

      Customer Success Guru Interview

      Mar 9, 2025
      Anonymous Interview Candidate
      Ottawa, ON
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Shopify (Ottawa, ON)

      Interview

      The first Interview was on phone interview. I did not pass through to next stage of the process, which was an online test. After that would be another formal interview.

      Interview questions [1]

      Question 1

      What is your work style
      Answer question

      Customer Success Guru Interview

      Jun 22, 2024
      Anonymous employee
      Vancouver, BC
      Accepted offer
      Positive experience

      Customer Success Guru Interview

      May 2, 2024
      Anonymous Interview Candidate
      Vancouver, BC
      No offer
      Positive experience
      Average interview
      Average interview

      Application

      I applied online. I interviewed at Shopify (Vancouver, BC)

      Interview

      The interview process was pretty intense. They asked me about my life story, but I’d also created a store before that. Then I had to do a technical interview where I pretended I already had the job.

      Interview questions [1]

      Question 1

      Tell me your life story.
      Answer question

      Application

      I applied online. I interviewed at Shopify (Vancouver, BC)

      Interview

      The interview experience was professional, friendly and organized. Interviewee did notify via email whether I got the offer or not. Great to hear back the results since typically companies don't.

      Interview questions [1]

      Question 1

      Questions: Tell me your story.
      Answer question