I applied through an employee referral. The process took 4 weeks. I interviewed at Shopify in May 2020
Interview
1. Design Challenge
2. If accepted, move on to phone call with recruiter (life story) within 3 weeks
3. Scheduled a final interview to walk through design challenge or projects of choice with two designers
4. After around a week, recruiter then asked for references and was given offer within the same week
Interview questions [1]
Question 1
If your design was to fail in a year after it was implemented, why do you think that will be?
Straightforward, the recruiter was friendly and very informed about the role. Very transparent how the company runs and able to communicate expectations and next steps clearly. Questioning and flow was smooth, comfortable and very accommodating.
The first thing you’ll get is a recruiter screen which is fairly standard. After, you’ll progress to a portfolio review with craft person and a panel, and a hiring manager chat.
It’s been almost a decade since I wrote about a candidate or job experience on glassdoor, but this was bad enough to share. I’ll spare folks the details and focus on the feedback.
It’s one thing (and completely reasonable) for Shopify to have bumps in the recruiting process and still decide to not move forward with a candidate. It’s *another* thing to have a recruiting process SO sloppy that candidates walk away associating Shopify with red flags and stale, slow-to-ship designers.
If emotional acumen isn’t part of your recruiting culture, then fine. You can still share pronouns in your introductions, diversify your interview panels, and ensure that ALL candidates get the same level of comms/prep at every stage of the recruiting process. Candidates shouldn’t have to answer biased interview questions and leave the experience feeling grateful that they DON’T work at your company.
Shame on you, Shopify! It’s 2024... do better.