Customer Support Advisor applicants have rated the interview process at Shopify with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 45.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support Advisor roles take an average of 21 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Shopify overall takes an average of 33 days.
Common stages of the interview process at Shopify as a Customer Support Advisor according to 6 Glassdoor interviews include:
Phone interview: 33%
Presentation: 25%
One on one interview: 17%
Background check: 8%
Skills test: 8%
IQ intelligence test: 8%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Shopify in Jan 2021
Interview
the life story is kinda up to how well ur people skills are. the gauntlet is awful. they expect u to know everything like you already got the training. definitely difficult and hard to pass
Interview questions [1]
Question 1
tell me about urself and your past work experience.
I applied online. The process took 3 weeks. I interviewed at Shopify
Interview
Typically 3 rounds. They do a good job of getting to know you and who you are. Then there's a gauntlet where they put you on the spot in some customer scenarios to figure out how you operate.
Interview questions [1]
Question 1
Teach us how to do something, showing your process (i.e. a hobby).
Life Story - describing yourself Gauntlet - seeing if you can handle the tasks of the role Second round interview to determine if you are the best fit for the role.
Interview questions [1]
Question 1
Discuss your Life story Gauntlet - Test chat and test call
I applied online. The process took 4 weeks. I interviewed at Shopify (London, England) in May 2022
Interview
The process was straight forward, I filled out the form on the Shopify website from which it took about 2 days to hear back with an invite to a lifestyle interview. There it was just about getting to know me and how I got on the road that has led me to apply for this position.
After that I was invited to a technical interview which consisted of 2 chats and a Email.
Overall I highly recommend creating a test store before the technical interview as it helped out a lot in preparation.
The whole process took about a month
Interview questions [1]
Question 1
How do you add custom code for a packaging slip template