I applied online. I interviewed at Shopify (Auckland, Auckland) in Oct 2021
Interview
was super straight forward, online application followed by a technical assessment and then a verbal interview. The interview was really casual, more f a conversation about yourself, the lady running it was super lovely.
La entrevista incluye una llamada telefónica para conocerte, una entrevista propiamente dicha por videoconferencia, una entrevista técnica en la que tienes que realizar el trabajo y, en ocasiones, una última charla con la persona que sería tu jefe.
Interview questions [1]
Question 1
Las preguntas suelen ser sobre el propio producto, por lo que es buena idea hacerse una tienda en la plataforma unos días antes para saber cómo funciona.
Lengthy but well explained and scheduled interview process comprising of writing example emails, taking live chats and addressing a call. They give you the tools needed to prepare but it is stressful.
Interview questions [1]
Question 1
If I was a customer and I wrote in with "x" question, can you share what you would respond?
Technical + life story - two interviews one where you describe stuff about yourself and then a skill testing technical interview with chats and phones to test what you'd be doing in the role
Support Advisor applicants have rated the interview process at Shopify with 3.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 45.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Support Advisor roles take an average of 47 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Shopify overall takes an average of 33 days.
Common stages of the interview process at Shopify as a Support Advisor according to 5 Glassdoor interviews include:
Phone interview: 29%
One on one interview: 18%
Drug test: 12%
Presentation: 12%
Skills test: 12%
Background check: 6%
IQ intelligence test: 6%
Other: 6%
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