Customer Service Engineer III applicants have rated the interview process at Siemens Healthineers with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 70.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Engineer III roles take an average of 24 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Siemens Healthineers overall takes an average of 31 days.
Common stages of the interview process at Siemens Healthineers as a Customer Service Engineer III according to 4 Glassdoor interviews include:
Group panel interview: 17%
Phone interview: 17%
Skills test: 11%
Presentation: 11%
Background check: 11%
Drug test: 11%
IQ intelligence test: 6%
One on one interview: 6%
Personality test: 6%
Other: 6%
Here are the most commonly searched roles for interview reports -
I applied through other source. The process took 6 weeks. I interviewed at Siemens Healthineers (Greenville, SC)
Interview
Initial phone interview followed by travel paid face-to-face panel interviews. Emphasis placed on technical knowledge and being comfortable in tense customer service situations. The standard questions revolve around personal technical electronic or mechanical experience. The phone interview is usually 15-45 minutes depending on questions and answers, but you can expect a 45-60 minute panel interview. Dress NICELY. Long-sleeve button shirt and slacks for males and appropriate Business Causal for Females.
Interview questions [1]
Question 1
Tell me about a time when you dissembled something and successfully repaired it.
Straight forward but a little slow to hear back in next steps. Good questions were asked and the people you speak with answer any questions and explain the position well.
I applied through college or university. The process took 3 days. I interviewed at Siemens Healthineers (Rancho San Diego, CA) in Feb 2022
Interview
Met with Zone President and two regional managers. Asked a series of technical and customer service-related questions. A very pleasant experience overall. Nothing negative to say. I received a call back within a few hours.
Interview questions [1]
Question 1
If you were a sailboat captain what 3 items must you have.
I applied online. I interviewed at Siemens Healthineers (Sunnyvale, CA) in Nov 2021
Interview
HR phone screening interview first, then Hiring Managers video interview. Two managers were present and both made questions related to previous experience and also captious questions and situational questions too. It lasted about one hour the video interview and 30 minutes phone call.
Interview questions [1]
Question 1
Describe some failure you had in the past with one customer and what you learned from that experience.
What would you tell a client when the system is not working and you can’t figure out yet what is failing.
What are the steps you follow for troubleshooting anything that isn’t working