I applied online. The process took 1 week. I interviewed at Signet Jewelers (Leeds, England) in Mar 2018
Interview
initial interview process was a test with different scenarios on the internet. a series of situations to which there were 4 different possible responses which you have to grade. was called the next day and had a telephone interview - why do you want to work at ernest jones, what do you expect from customer service and what do you think good customer service is. Interviewer said she would discuss answers with manager and ring me back for a face to face interview if i was successful. next day received a call for a face to face interview - that included lots of typical interview questions such as ‘describe a time when you....’ there were A LOt of them, followed by a role play exercise. said that they would discuss answers with manager once again. following this i got a call the saying they’d like to have me in for a trial shift.
Interview questions [4]
Question 1
describe a time when you had a difficult situation/ went above and beyond to help someone/ where you achieved something you thought you couldn’t
I interviewed at Signet Jewelers (Douglasville, GA)
Interview
Applied online, called their location to follow up after a few days and was asked if I had brought my resume in for review. I had not received any communication from them, so I wasn't aware this was a step they required applications to do. When I asked the best time of day to come in, the woman laughed and told me to "figure it out."
The questions were easy and very general interview questions, first with store manager then a personality test that you need to get good marks then they call you to offer the job and best time to apply is September that they start hiring for Christmas and you can get a permanent position
Generally easy good natured interview. If you have good customer service skills it’s a breeze. Come armed with good examples of your experience and they do a role play example.