I applied online. The process took 2 weeks. I interviewed at Simplifile (Pleasant Grove, UT) in Mar 2019
Interview
First was a phone interview, then an interview with the manager and HR, then an interview with the manager and the Team Leads to see if you'd mesh well with them. Was offered the job a week afterwards.
Interview questions [1]
Question 1
How do you uninstall an application?
How do you find an IP address and what could that info be used for?
How do you see what version of Chrome you are using?
How do you create an internet shortcut?
I applied online. The process took 4 weeks. I interviewed at Simplifile (New York, NY) in Aug 2019
Interview
Extremely pleasant people to speak with. Very flexible with any rescheduling that was needed. They genuinely want to get to know you and make sure you'll be a great fit.
Interview questions [1]
Question 1
Questions ranged from background, experience, values, skills, passions.
Customer Support Technician applicants have rated the interview process at Simplifile with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 75% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support Technician roles take an average of 22 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Simplifile overall takes an average of 12 days.
Common stages of the interview process at Simplifile as a Customer Support Technician according to 2 Glassdoor interviews include:
Group panel interview: 22%
Phone interview: 22%
One on one interview: 22%
Background check: 11%
Drug test: 11%
Skills test: 11%
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