Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Single Grain

      Is this your company?

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Single Grain reviews | Single Grain jobs | Single Grain salaries | Single Grain benefits
      Single Grain interviewsSingle Grain Customer Success Manager interviewsSingle Grain interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Success Manager Interview

      Mar 29, 2018
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Single Grain in Mar 2018

      Interview

      Their recruiter (not sure if in-house or external) called me via Skype for a brief call to discuss the role. She was very scattered regarding which role I should apply for as there was also a sales manager role open. I was more interested in the Customer Success role and was told it was full-time at a specific pay rate. The recruiter asked me to fill out this antiquated PDF asking for a lot of information that I felt was inappropriate for where we were in the process. I gave the information I was comfortable giving but did not give the 6-8 references that were asked for and some other information. After that, she asked me to do the DISC assessment from Tony Robbins. The website was down so I wasn't able to do it right away, but did it as soon as the website was back up. Then she asked me to do a typing test. It was comical how piece mealed she gave me everything. I was moved to the next step which was a short call with the CEO. He was brief and direct which was fine with me. The only problem is that he told me the Customer Success role was 10-15 hours at most as this company is early-stage and doesn't have enough revenue to support a full-time role. I ran the numbers again after the call and decided I would need at least 20 hours per week at 20% above the top range of the pay scale in order to make only $60,000 (as a contractor with no benefits). I received a quick generic response saying they were no longer interested. I could have saved a lot of my time if the recruiter was upfront with me about the role.

      Interview questions [1]

      Question 1

      What blog do you follow? Biggest career mistake? A bunch of other rapid-fire questions.
      Answer question
      5
      avatar
      Single Grain response
      7y
      Hi there, We're always working to improve our recruitment process and we really appreciate the feedback!

      Single Grain interviews FAQs

      • Common stages of the interview process at Single Grain as a Customer Success Manager according to 1 Glassdoor interviews include:

        Phone interview:  50%

        IQ intelligence test:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Associate Director(2) ;
        2. Business Development(2) ;
        3. Content Writer(2) ;
        4. Manager(2) ;
        5. SEO Manager(2) ;
        6. Senior Paid Media Manager(2) ;
        7. Video Editor(2) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Jobs at Single Grain

      1 jobs in United States
      Chief Operating Officer (COO) / General Manager - AI-Native Operator
      Los Angeles, CA
      ·
      $185K - $225K /yr
      (Employer provided)
      View job
      View all Customer Success Manager Jobs