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      Customer Success Manager Interview

      Jan 31, 2024
      Anonymous Interview Candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at Slack

      Interview

      4 interview Manager Colleague VP PPT interview But last interview, need to prep for PPT just for the interview, actually that is waste of time for interviewer. It need at least 5 hrs to prepare and show the PPT. Who can compensate my time?

      Interview questions [1]

      Question 1

      Could you share your win experience Who is the tough customer you met
      Answer question

      Other Customer Success Manager Interview Reviews for Slack

      Customer Success Manager Interview

      Sep 8, 2022
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Difficult interview

      Application

      I interviewed at Slack

      Interview

      4 rounds of interviews and a few homework assignments. overall it was very time consuming and i wound up accepting another offer. they asked the same types of questions over and over

      Interview questions [1]

      Question 1

      tell us about a time that you had to push back
      Answer question

      Customer Success Manager Interview

      Sep 16, 2022
      Anonymous Interview Candidate
      Paris
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Slack (Paris) in Sep 2022

      Interview

      I had a 30 minutes call with a Talent Acquisition who asked question in industrial mode. And I had a 45 minutes call with the hiring manager then no news since 2 weeks.

      Interview questions [1]

      Question 1

      - Tell me about yourself - Why do you want to join slack ? - How do you manage your book ? - What are you improvement areas ?
      Answer question

      Slack interviews FAQs

      • Customer Success Manager applicants have rated the interview process at Slack with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 52% positive. To compare, the company-average is 53.2% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Success Manager roles take an average of 24 days to get hired, when considering 21 user submitted interviews for this role. To compare, the hiring process at Slack overall takes an average of 28 days.
      • Common stages of the interview process at Slack as a Customer Success Manager according to 21 Glassdoor interviews include:

        Phone interview:  28%

        Group panel interview:  17%

        Background check:  16%

        One on one interview:  16%

        Presentation:  10%

        Drug test:  7%

        Skills test:  3%

        Other:  1%

        Personality test:  1%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(95) ;
        2. Software Engineer(64) ;
        3. Senior Software Engineer(49) ;
        4. Customer Experience Agent(28) ;
        5. Senior Account Executive(26) ;
        6. Enterprise Account Executive(23) ;
        7. Customer Success Manager(21) ;
        8. Manager(17) ;
        9. Sales(16) ;
        10. Staff Software Engineer(16) ;
        11. Customer Experience(14) ;
        12. Software Engineering Intern(14) ;
        13. Director(12) ;
        14. Recruiter(12) ;
        15. Business Development Representative (BDR)(11) .


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