I applied through a staffing agency. The process took 1 day. I interviewed at SmartThings (Tucson, AZ)
Interview
Applied online with a staffing agency. They contacted me and did a phone interview. After the phone screening, I was offered an Interview with SmartThings. Had my interview with two the Senior Leads that worked there. Asked basic questions about what I knew about the company and my past experience in Technical Support, Sales, and Customer Service.
Interview questions [1]
Question 1
Asked for previous experience in Technical Support
I applied through a recruiter. I interviewed at SmartThings
Interview
3 step interview process. Phone screening, written portion and in person Interview. The written portion was the most time consuming by far. You have to answer questions as though you already have the position. Tech knowledge is a must!
Technical Support E applicants have rated the interview process at SmartThings with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 45.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support E roles take an average of 1 day to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at SmartThings overall takes an average of 19 days.
Common stages of the interview process at SmartThings as a Technical Support E according to 2 Glassdoor interviews include:
Phone interview: 50%
Group panel interview: 25%
Drug test: 25%
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