I applied in-person. The process took 1 day. I interviewed at Smile Direct Club
Interview
First was a phone interview that included a few questions from a recruiter, then I received an in person interview with two members of the company. Both interactions were straightforward and educational. I learned more about the company and I was able to discuss my strengths as well as ask questions/concerns I had about the position.
I applied online. The process took 6 days. I interviewed at Smile Direct Club (Woodstock, GA) in Dec 2018
Interview
Loved the culture from the first minute. I had a pleasant phone interview first thing in the morning followed by a video interview in the afternoon. Both interviewers were pleasant, upbeat, knowledgeable, and I felt like they were genuinely excited to be interviewing me. Gut feeling says yes!
Interview questions [1]
Question 1
Does you know the difference between class 1, class 2, and class 3 bites
I applied online. The process took 3 days. I interviewed at Smile Direct Club (Nashville, TN) in Nov 2018
Interview
I was interviewed by two people and it was great! They asked questions that created conversations and I felt welcomed the entire time I was there. Before my interview I had a phone interview and that went well too. They mentioned about how they’re always changing something and I honestly love change so this isn’t an issue for me. How can you grow without changing? I’m very excited for this new change in my life and I hope to grow with Smile Direct Club! At the end of my interview I was given a tour of the facility!
Customer Care Specialist applicants have rated the interview process at Smile Direct Club with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 50.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Care Specialist roles take an average of 4 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Smile Direct Club overall takes an average of 19 days.
Common stages of the interview process at Smile Direct Club as a Customer Care Specialist according to 4 Glassdoor interviews include:
One on one interview: 38%
Phone interview: 25%
Drug test: 13%
Group panel interview: 13%
Background check: 13%
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