The process took 1 week. I interviewed at Smile Direct Club (San Diego, CA)
Interview
The first interview was a recorded guided interview. The second interview was with two hiring managers. They were incredibly friendly and knowledgeable about the company. The interview felt more like a conversation than an interview for a job. Unfortunately the job was put on hold.
Interview questions [2]
Question 1
Tell me about a difficult situation that you resolved?
I applied online. The process took 3 days. I interviewed at Smile Direct Club (Nashville, TN) in Oct 2017
Interview
Easy, Basic questions, Quick, Straight to the point. I ran late due to having to park in the nearby parking garage. I called to let my interviewer know ahead of time and they were so happy I did. Interview lasted about 15-20 mins. I received an email within hours that they wanted to extend an offer of employment!
Customer Service applicants have rated the interview process at Smile Direct Club with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 50.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 5 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Smile Direct Club overall takes an average of 19 days.
Common stages of the interview process at Smile Direct Club as a Customer Service according to 2 Glassdoor interviews include:
Phone interview: 25%
Drug test: 25%
Group panel interview: 25%
One on one interview: 25%
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