Snapsheet Customer Support Specialist interview questions
based on 1 rating - Updated Jun 18, 2017
Averageinterview difficulty
Very positiveinterview experience
How others got an interview
100%
Applied online
Applied online
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1 interviews
Snapsheet interviews FAQs
Customer Support Specialist applicants have rated the interview process at Snapsheet with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 38.6% positive. This is according to Glassdoor user ratings.
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I applied online. I interviewed at Snapsheet (Chicago, IL) in Jun 2017
Interview
I was contact by Snapsheet via phone and was asked to set up a phone interview for a later day. The person I spoke with was very friendly and asked some simple customer service related questions and went over the position in detail with me. Several days after my phone interview I was asked to come in for a face to face interview. I met with three separate people at Snapsheet and they were all very polite and welcoming. The face to face interview lasted about 2 hours and they gave me a tour of their office as well.
Interview questions [1]
Question 1
Describe a time you had to give exceptional customer service? What went well and what could have been done better?