Claims Specialist applicants have rated the interview process at Social Security Administration with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 71.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Claims Specialist roles take an average of 42 days to get hired, when considering 52 user submitted interviews for this role. To compare, the hiring process at Social Security Administration overall takes an average of 53 days.
Common stages of the interview process at Social Security Administration as a Claims Specialist according to 52 Glassdoor interviews include:
Group panel interview: 34%
Background check: 15%
Phone interview: 15%
Skills test: 10%
Drug test: 8%
Personality test: 8%
Presentation: 4%
Other: 2%
IQ intelligence test: 2%
One on one interview: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 weeks. I interviewed at Social Security Administration (New Orleans, LA) in Apr 2016
Interview
I applied through USA Jobs and have veterans preference so I'm sure that help secure the interview. The interview was panel style with 4 managers, three of which have worked for SSA for over 20 years. It was more relaxed than I anticipated and we laughed alot. I wish I had prepared more for the questions they asked but hindsight is always 20/20. I went to the interview not knowing if I really even wanted the job but I left hoping that they would select me. Each of them expressed that helping others is the most gratifying thing about working at SSA. The questions were about how you handle conflict and large case loads. Also how you deal with negativity and if you are willing to help others with their case loads in order to get things done. After that I was fingerprinted and told I would here something in about a week or so. I'll update this when I find out whether or not over got the job.
Interview questions [1]
Question 1
Tell me about a time that you had a conflict with a coworker. How did you handle that?
I interviewed at Social Security Administration (Philadelphia, PA)
Interview
Completed application on federal employment website, the application was completed on USA jobs. Took several months after application before interview. Interview consisted on a variety of questions about customer service and application capabilities.
I interviewed at Social Security Administration (Dallas, TX)
Interview
The interview process was average they asked general questions and behavioral questions. My interview was over the phone it was a panel of five people interviewing me asking different questions.
Very Good interview with a well informed interviewer. Learned the job duties in a concise manner. I appreciate the knowledge of the interviewer and their understanding of the agency and position.