Sonic (Internet and Phone) Tech Support interview questions

I started by taking a written test on DSL and networking. Several questions asked the meaning of acronyms, which I thought was a little silly. Most, if not all, of the questions could be answered with a quick google search, and, in hindsight, I wondered if some applicants had done just that. The actual interview seemed to end early, which was surprising. I guess they didn't like my written answers or had already found a candidate they were sold on. I had assumed we would go over the written test, but they ended up only asking about my previous work experience and personality.

It was an open interview, It was super freaking easy. I walked in a filled out a resume and a little test, I waited in line and I got an interview. They graded my test and asked me some pretty basic question.