Technical Support Engineer applicants have rated the interview process at Sophos with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 49.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support Engineer roles take an average of 50 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Sophos overall takes an average of 24 days.
Common stages of the interview process at Sophos as a Technical Support Engineer according to 2 Glassdoor interviews include:
Personality test: 29%
One on one interview: 29%
Group panel interview: 14%
Skills test: 14%
Phone interview: 14%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 days. I interviewed at Sophos (North Sydney) in Sep 2008
Interview
You meet with the agent first who is representing Sophos. Afterwards, the agent has screened you with a face to face meeting, they forward your resume to Sophos.
The first meeting is a group interview with the team leader and HR. They ask behavioral questions and how you handle situations. Then also ask technical questions. A written skills test is then given, which asks questions about Windows, Linux, Active Directory, Exchange, MAC, Netware and Networking.
The final interview is with APAC Technical Support Manager who grills you over how stressful job is and more behavioral questions.
Interview questions [1]
Question 1
Describe a difficult situation that you had with a customer and how you resolved it?
It was smooth, in total having 4 rounds with 2 managerial rounds.
2 technical rounds including one quick technical. Overall it was a good experience.It was smooth, in total having 4 rounds with 2 managerial rounds.
2 technical rounds including one quick technical. Overall it was a good experience.
I applied online. The process took 3 weeks. I interviewed at Sophos
Interview
The Interview process was delayed too much and there was no proper feedback provided. The interviewer was also rude and not at all coperative. After taking the interview the interviewer was on leave for 2 weeks which further delayed the interview feedback and not at all satisfied with the interview process.
Interview questions [1]
Question 1
They asked me about past experiences and some technical questions.
I applied through a recruiter. The process took 2 weeks. I interviewed at Sophos in Jan 2024
Interview
It was smooth, in total having 3 rounds with 1 aptitude, 1 Technical, and final Managerial round. Overall, it was a good experience. Need an idea about Basic Technical terms.
Interview questions [1]
Question 1
They asked me about past experiences and some technical questions.