I applied online. I interviewed at Sophos (Manila, Manila) in May 2025
Interview
The recruiter I interacted with was both insensitive and unprofessional. Upon learning my current salary (well beyond their stated budget) she immediately shifted the conversation into unsolicited advice, as though I had asked for career guidance. She suggested I apply for a Manager role instead, claiming that my responses didn’t meet her standards and even instructed me on how I “should” answer, despite having no understanding of my background, work ethic, or achievements.
I would have appreciated honesty from the start rather than being condescended to. My experience has brought me to where I am today, and I won’t accept being belittled by someone who knows nothing about me. If a company cannot afford a candidate, they should be transparent about their budget upfront to avoid wasting anyone’s time. And more importantly, they should employ recruiters who are objective, respectful, and know the appropriate context for offering advice.
Interview questions [1]
Question 1
What measures have you implemented to ensure client retention?
I applied through a recruiter. The process took 2 weeks. I interviewed at Sophos (Vancouver, BC) in May 2025
Interview
I had a standard phone screening with the recruiter, followed by a second interview with the Hiring Manager and Director. The interviews felt a bit rushed, and the Director wasn’t very engaged. I was told I’d hear back by the end of the week, but didn’t receive any follow-up, and noticed the role was reposted.
I wasn’t actively looking for a role, so I can understand timing and fit can shift. That said, timely feedback helps candidates and reflects well on the company. The compensation for this Sr. role felt below market for the experience and security qualifications expected. For companies looking to attract experienced CSMs with cybersecurity designations, competitive pay is key, which right now I don't feel is is competitive enough.
Interview questions [1]
Question 1
How do you deal with customer expectations?
How many customers do you oversee?
Why Sophos?
What does your day look like?
Why are you looking to move?