Sophos Senior Technical Support Engineer interview questions
based on 2 ratings - Updated Sep 20, 2023
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Sophos interviews FAQs
Candidates applying for Senior Technical Support Engineer roles take an average of 28 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Sophos overall takes an average of 24 days.
Common stages of the interview process at Sophos as a Senior Technical Support Engineer according to 1 Glassdoor interviews include:
Phone interview: 50%
Group panel interview: 50%
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I applied online. The process took 4 weeks. I interviewed at Sophos
Interview
2 technical interviews with two interviewers each where they all ask basically the exact same questions. Very condescending attitude and interviewers often assume the worst of the candidate vs the candidate not overexplaining the obvious. Example: asking about utilizing Wireshark and nitpicking they expected me to answer SOURCE and DESTINATION IPs vs a simple statement of you can see the IPs addresses in the captured packets.
Interview questions [1]
Question 1
How would you troubleshoot a slowdown issue on a customer's device? What tools or steps would you take?
I applied online. The process took 1 week. I interviewed at Sophos (Cork) in Mar 2018
Interview
Some CCNA questions for Windows and Linux. If you know the basics (IP, DNS, DHCP, VPN, ports, routing tables, etc) you are going to be fine. Interview is quite simple, work however is very stresful as there is no specific job training.
Interview questions [1]
Question 1
What is a Computer Network? ...
What is DNS? ...
What are IPv4 and IPv6? ...
Give a brief description of PAN, LAN, HAN, SAN, CAN, MAN, WAN, GAN. ...
What is POP3? ...
What is the criteria to check the network reliability? ...
What is a router?