Explain a technical or unfamiliar concept in simple terms. You might be asked, "How would you teach a new employee to use our software?" Give a mini-training or presentation. Prepare a 2–3 minute explanation of a topic you know well (e.g., how to handle difficult customers, or how to give effective feedback). Show empathy and adaptability. Sorenson values accessibility and communication, so being able to meet people where they are—linguistically or cognitively—is key.