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      Southco

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      Customer Service Interview

      Oct 8, 2015
      Anonymous Interview Candidate
      Concordville, PA
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Southco (Concordville, PA) in Oct 2015

      Interview

      Does the HR department there even care? Phone screen that I thought I did well on. Called in for an interview in person. Sat in the lobby for what I felt was a very long time. The woman at the front desk was very nice and friendly. There must have been a big meeting going on because a lot of people were standing around the area too. I overhear people talking about other people. Not in nice ways. Lots and lots of bad language. I'm no prude, but it seemed very unprofessional to be hearing that kind of thing in front of a interviewing person. Finally HR comes to get me, leaves me in a room and tells me the interviewers are behind schedule. Ok. I'm in the room for a very long time and hear a conference call in the room next to me and people are actually yelling at each other. It was very uncomfortable. I go through the interviews - most people seemed nice but unprepared. HR doesn't bother to come check on me at all during this. So when someone doesn't show I just sit there. I thought I did well on the interview but I still haven't heard anything back. And I'm not sure I want to work there. But I need the job and their bar seems pretty low.

      Interview questions [1]

      Question 1

      Tell me how you prioritize where there are many important things to do.
      1 Answer

      Southco interviews FAQs

      • Candidates applying for Customer Service roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Southco overall takes an average of 13 days.
      • Common stages of the interview process at Southco as a Customer Service according to 1 Glassdoor interviews include:

        Group panel interview:  33%

        Phone interview:  33%

        One on one interview:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Vendedor(11) ;
        2. Key Account Manager(8) ;
        3. Customer Service Representative(7) ;
        4. Manager(5) ;
        5. Technician(5) ;
        6. Auxiliar Administrativo(4) ;
        7. Engineer(4) ;
        8. Operador De Caixa(4) ;
        9. Accountant(3) ;
        10. Buyer(3) ;
        11. Customer Service Representative (CSR)(3) ;
        12. Intern(3) ;
        13. Key Account Manager (KAM)(3) ;
        14. Supervisor(3) ;
        15. Analyst(2) .


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      Jobs at Southco

      15 jobs in United States
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      ·
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      (Employer provided)
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      HR Generalist - Corporate
      Concordville, PA
      ·
      $51K - $74K /yr
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      HRD Generalist - Manufacturing
      Glen Mills, PA
      ·
      $75K - $90K /yr
      (Employer provided)
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