Mine was a small group interview, one person didn't show up so it was just me and another person. At first we all sit down and take turns being asked questions. They were basic questions based on what you'd do in certain situations, relevant experiences you've had, how you would handle negative customer interactions, etc. Then afterwards you do a fun roleplay in the store where the interviewer pretends to be a customer in a certain scenario and you try to respond in the appropriate way based on the scenario. We were asked to show how we'd greet customers, how we would suggest items, and how we would promote our current sales items. After that the interview is over.