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      Head of Business Operations Interview

      May 2, 2022
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Springboard in May 2022

      Interview

      I've spoken to 15 companies so far in my current job search, and haven't posted any other reviews yet, but this one struck me as so strange that I have to mention it. First of all, the person contacting me about the role was an intern from a consulting company. Not a recruiter or the hiring manager. I am certain that this person has no prior experience in hiring people, and it is confusing why the company chose him to be the primary point of contact for a leadership role. The intern told me to book some time on his calendar, which I did, and then told me to cancel that time because he forgot to update his calendar. After picking a time that worked for him, he forgot about the appointment, and I had to send him an email reminder after our meeting had started, before he called me 15 minutes late. I spoke to him for about 20 minutes to get an overview of the position. The intern made a few communication errors during the call that I had to pause and go back to get clarification on. Something I found very surprising was that the next step in their hiring process was doing a 4 hour take-home assessment, before even meeting with the hiring manager to talk about the role. Additionally, I was shocked that the company's intended compensation package was $100K lower than what the market is paying now for this kind of position. Really. $100K under market. That's a lot. The intern mentioned something about wanting candidates to be excited about the position, but I don't see how that's possible when the company's philosophy is to demand a 4 hour project from candidates before even meeting with the hiring manager, and then massively under-paying them if they actually get the job. Also, I was very puzzled that I was interviewing for a job with an intern with no hiring experience, who doesn't even know how to properly schedule or keep an appointment. At this point, I had more than enough information to tell him that I was not interested. This review is not a criticism of the intern. He's just an intern - I wouldn't expect much better. Really, this is a criticism of the company leadership intentionally designing its hiring process in a poorly thought-out and disrespectful manner to the candidate.

      Interview questions [1]

      Question 1

      Just a general description of the role during our 20 minute conversation.
      Answer question
      2

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