I found the application on indeed.com and was taken to their company website to apply. Similar to indeed, you can fill out one application on their website and use it to apply to multiple positions. I was contacted to apply for another position I hadn't yet applied for, but never heard back from that one. Instead I was reached out to for a phone support position. I was invited to the St. Peter's campus in Albany for an in person interview. I had left instructions behind on how to find the suite we were interviewing for, but when I called to get the directions again, no one picked up. I left a message, and when I did make it to the suite for the interview, the interviewer made it known she had received my message but had never called back so I was on my own. Interview process itself was normal, I was asked the normal questions. I received an offer a week and a half later, although I was told I would hear back by the end of the week. What I didn't like about my offer was it was contingent upon me handing over some medical records. Vaccination records I understand, but they wanted my medications list as well. It is my understanding that this isn't legal for this sort of position. If I were a cop or bus driver or nurse, this is understandable, but the company doesn't need a list of my medications for answering the phones and never dealing directly with patients. They needed to do a drug test, which is also understandable, but asking for what medications I was taking was too much. In addition, I was given one offer over the phone, and when my official letter came in email, the starting pay was lower!