Staples Easy Tech Associate interview questions

There was a 30 minute wait to be seen. No other interbiew was schdeuled it was just a fairly busy hour in the store. I met the department manager who asked me about my orevious jobs, if ive sold anything, and what is customer service. Then i spoke with the department lead who asked me to sell him a random pen. after i successfully sold him the pen they spoke privately and assured me i would hear back from them in 3 days. when i did not the 4th day i called and they said come in three days after that.

After applying for a sales position (though my resume showed IT experience in school and other jobs) I was called in for a new position they had created for their new Easy Tech department. The online application included a personality survey which seemed to indicate to them a resistance to leadership and or sales environments as most of the questions posed were asking if I would be comfortable selling and taking leadership. I was fine with both, though some prior experiences led me to be reluctant to lie to customers as I was directed in a previous job. The first interview was with the store manager and the assistant stock keeping manager. The store manager was the most apprehensive. This led to a second interview with the sales manager (who would be my supervisor) and the Tech Expert (a sales position normally) who asked basically the same questions along with questions about prior successes in sales and whether I was interested in moving up with the company in the future. The Sales manager asked me a few questions testing my PC repair knowledge. They seemed to want a more 'bubbly and effervescent' personality but they hired me as the most qualified applicant.