Resident Easy Tech applicants have rated the interview process at Staples with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 53% positive. To compare, the company-average is 63.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Resident Easy Tech roles take an average of 12 days to get hired, when considering 19 user submitted interviews for this role. To compare, the hiring process at Staples overall takes an average of 14 days.
Common stages of the interview process at Staples as a Resident Easy Tech according to 19 Glassdoor interviews include:
One on one interview: 26%
Skills test: 19%
Personality test: 15%
Background check: 15%
Drug test: 7%
Group panel interview: 7%
Phone interview: 7%
IQ intelligence test: 2%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 5 weeks. I interviewed at Staples (Princeton, NJ) in Mar 2013
Interview
Must apply online, no application process available in-store. If they are interested, they will call to setup and interview. I only had one interview, but that could vary depending on the store and which position you applied for. Interview was one on one with the assistant and sales managers. Pretty straightforward questions, why Staples, strengths/weaknesses etc... If you want to be an on-site technician (go out to homes/businesses) you need to pass a skills certification first.
Interview questions [1]
Question 1
Nothing really caught me off-guard. Just be ready for typical interview questions.
Interview was full of fit questions. How have you handled conflict in the past? What would you do in this ethically gray situation? Also tested sales skills. Asked how you would sell and anticipate the needs of different kinds of customers You also have to make sure that you pass the certification to become a tech.
Interview questions [1]
Question 1
Tell me about a challenging situation at work you've overcome
applied online and i was contacted less than a week later, walked in and was taken into the back for an interview. I applied for copy center and was unaware there was a tech position availabe. I was A+ certified and they needed someone so i was hired that day.
Show a willingness to meet sales goals, enthusiasm for sales, and knowledge of the products and services they sell. Interviews here are pretty straight forward. Come up with a scenario if someone came in with a pc problem, or if you were helping a customer with a new/replacement pc purchase. Ideally, they want to hear that you will suggest attachments and state the benefits for each one,
Interview questions [1]
Question 1
be able to come up with a sales objection. What if the customer says that they do not want the tech support or warranty? How would you overcome this?