CPC Associate applicants have rated the interview process at Staples with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 63.2% positive. This is according to Glassdoor user ratings.
Candidates applying for CPC Associate roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Staples overall takes an average of 14 days.
Common stages of the interview process at Staples as a CPC Associate according to 2 Glassdoor interviews include:
One on one interview: 40%
IQ intelligence test: 20%
Drug test: 20%
Personality test: 20%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Staples (Naperville, IL)
Interview
My interview happened to be on a busy day, so I had two people working with me. It was a matter of going in, saying I was there for an interview, and answering simple or basic questions.
Interview questions [1]
Question 1
Tell me about a difficult customer service experience
I applied online. The process took 1 week. I interviewed at Staples (Bowie, MD) in Aug 2010
Interview
I applied online, filled out the unicru personality test and was called for an interview about a week later. I interviewed with one of the store managers and the Copy Center Sales Expert. I went in with a positive attitude and focused on selling my strong work ethics and focus on quality customer relations. The interview ended with a very simple print quality test, requiring that I locate the faults in a xerox run of a birthday card. There were misspellings, toner spots and lines. I also recommended suggesting a new design to the customer, since the layout and design could be better.
Both interviewers were male, and both interacted with me as both real human beings and professionals. They offered me the job on the spot. The most important thing they were looking for was weekend availability, followed by outgoing personality and ethics.
Interview questions [1]
Question 1
Describe a difficult situation with a customer or coworker and what you did to resolve the issue.