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      Staples

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      Technical Support Specialist Interview

      Mar 22, 2022
      Anonymous Interview Candidate
      Colorado Springs, CO
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at Staples (Colorado Springs, CO) in Jan 2018

      Interview

      Fast interview with an emphasis on repair and upselling. The interviewer made a point that the position is heavier on sales than actual technical support. Interview was held instore in a office in the back.

      Interview questions [1]

      Question 1

      What do you know about our company.
      Answer question

      Staples interviews FAQs

      • Technical Support Specialist applicants have rated the interview process at Staples with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 63.2% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Technical Support Specialist roles take an average of 2 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Staples overall takes an average of 14 days.
      • Common stages of the interview process at Staples as a Technical Support Specialist according to 1 Glassdoor interviews include:

        Background check:  25%

        Phone interview:  25%

        Personality test:  25%

        One on one interview:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Associate(1565) ;
        2. Copy and Print Associate(452) ;
        3. General Manager(299) ;
        4. Sales Manager(297) ;
        5. Cashier(285) ;
        6. Sales Associate/Cashier(271) ;
        7. Print and Marketing Associate(268) ;
        8. EasyTech Associate(256) ;
        9. Retail Sales Associate(214) ;
        10. Copy Center Associate(159) ;
        11. B2B Sales Consultant(154) ;
        12. Easy Tech Sales Associate(150) ;
        13. Account Manager(147) ;
        14. Tech Associate(146) ;
        15. Customer Service Representative(131) .


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