I applied online. The process took 2 days. I interviewed at Staples (Fayetteville, GA) in May 2022
Interview
After I was asked how I was doing, the next question for me was my salary expectation. Once I responded by giving the national average pay for the job ($16-$18), I was then told that the job paid $10!! Unbelievable. That is not a livable wage. You have to pass a Staples background check and then the TSA background check. I was told it is taking months for the TSA background check to come back however in the meantime, this new TSA CSR will work for Staples and when not busy, work on "the floor" for Staples too.
Interview questions [1]
Question 1
What are your salary expectations?
What hours are you available?
Can you work evenings and weekends?
I applied online. The process took 6 days. I interviewed at Staples (Wake Forest, NC) in Aug 2023
Interview
Hirevue Hiring System sent by text for the candidate to answer all questions and to schedule and confirm interview date and time. You can also make edits if you need to reschedule for a different date and time.
Interview questions [1]
Question 1
Answer general company questions and why you think you are qualified for the position.
TSA Customer Service Representative applicants have rated the interview process at Staples with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 63.2% positive. This is according to Glassdoor user ratings.
Candidates applying for TSA Customer Service Representative roles take an average of 4 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Staples overall takes an average of 14 days.
Common stages of the interview process at Staples as a TSA Customer Service Representative according to 2 Glassdoor interviews include:
Background check: 50%
One on one interview: 50%
Here are the most commonly searched roles for interview reports -