Generic interview as with any other customer facing job is. Starts off with the basics of your previous job/experiences. Why you would be a great hire at Starbucks etc.
Interview is heavily focused on people skills, team player, leadership. A lot of scenario based questions.
Interview questions [1]
Question 1
How would you handle a customer that is unsatisfied with their order?
Basically a short chat about my availability, my interest in the job, why I want to work there, how familiar I am with coffee and what my past experiences in hospitality were.
After applying online they invited me for an online interview that was a group interview then the next stage would have been a one to one digital interview over zoom.
Interview questions [1]
Question 1
What's a difficult customer interaction you've had?
Easiest interview I've ever had. I was only asked 3 questions, 'tell me about yourself, what are your strengths & weaknesses, what is your availability?' Lasted about 10 minutes maximum
Thank you for taking the time to write your feedback. We appreciate your input and are happy to hear that you’ve enjoyed the interview process here at Starbucks.
