Virtual interview that consisted of audio answered questions that's provided by a prompt and a 5 minute timer by Mitchell smith, they provide a cts assessment and personality test to get to know you and see if you're a fit for the role.
Interview questions [1]
Question 1
previous experience in sales and how your metrics exceeded others?
I applied online. I interviewed at State Farm (Westland, MI)
Interview
The first interview was 5-10 minutes with the assistant, then a 30minute-1hour interview with the lead if they like you. They ask you standard questions then tell you a little about their operations.
I applied online. The process took 3 weeks. I interviewed at State Farm (Birmingham, AL)
Interview
I've interviewed with this company. Very straight forward process. Would recommend applying to this job. The steps depends on the recruiter the agency uses. Mainly over the phone interviews, video, and in person last.
State Farm interviews FAQs
Customer Service Representative applicants have rated the interview process at State Farm with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 68.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 15 days to get hired, when considering 244 user submitted interviews for this role. To compare, the hiring process at State Farm overall takes an average of 24 days.
Common stages of the interview process at State Farm as a Customer Service Representative according to 244 Glassdoor interviews include:
Phone interview: 20%
Skills test: 15%
One on one interview: 13%
Drug test: 13%
Background check: 12%
Personality test: 9%
IQ intelligence test: 7%
Presentation: 7%
Group panel interview: 4%
Other: 1%
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