More of a conversation, not really an interview. The lady interviewing me was very nice. She asked me to come in, I introduced myself and my qualifications for the position. She described the position then offered me a spot on her team.
I applied online. The process took 1 day. I interviewed at State Farm (Washington, DC) in Jul 2020
Interview
My first interview went well. They ask questions based on what you can bring to the company . The look for leadership skills and past performance skills that can help you while at the company.
Customer Service Manager (CSM) applicants have rated the interview process at State Farm with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 68.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Manager (CSM) roles take an average of 1 day to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at State Farm overall takes an average of 24 days.
Common stages of the interview process at State Farm as a Customer Service Manager (CSM) according to 2 Glassdoor interviews include:
Phone interview: 50%
Presentation: 50%
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